Client Partners

Our client partners include a mix of high volume transactional ecommerce businesses.

The UK’s biggest shoe manufacturer

The world’s leading vehicle glass repair and replacement group

Providers of quality bathroom furniture and accessories

Europe’s largest online eyewear retailer

Designing, making and selling quality furniture since 1810

The UK’s leading specialist bike shop

The UK’s first comparison website for legal services

Specialists in lingerie for petite women

Multi channel home furnishings retailer with over 180 stores across the UK

Direct mail order and online business servicing 1.5 million customers annually

Empowering, bold and forward thinking online fashion brand

The UK’s second largest online fashion retailer

Global security software company


"Strategic thinking with the ability to move quickly"

The team at Endless Gain have fitted in seamlessly with our in-house teams. We have been impressed with their breadth of knowledge, strategic thinking, and their ability to move quickly.

We shift and innovate rapidly, and its essential we partner with companies able to do the same. Endless Gain have proven their ability with tangible results against our objectives, and have been a pleasure to work with along the way.

Mark Leach

Head of Ecommerce, Missguided

"Both highly practical and strategically valuable"

Their research was extremely thorough and objective, looking at the issue from a wide range of perspectives so that conclusions could be based on multiple observations, not just on isolated findings.

They have a very professional team, and I was particularly impressed by the way in which they managed the end-user research in their own usability lab.

Their recommendations were both highly practical – a list of clearly prioritised ‘micro’ actions – and strategically valuable – a guide to the Heal’s value proposition and how we should execute it.

I would happily recommend Endless Gain to any ecommerce business looking at how they can not only eradicate bugs and improve usability, but also create a strategic roadmap for future development.

David Kohn

Ecommerce Director, Heals

"We are continually impressed with their process and the output of their work"

We initially engaged Endless Gain to undertake a user experience study on our website.

We wanted to work with them because we believe in their scientific and research based approach backed up by real user testing. Our initial project has now grown into a healthy ongoing business partnership.

As a strategic partner, they are helping to drive real value for our customers and our business.

Ben Hart

Ecommerce Director, Evans Cycles

"$5 Million in untapped global revenue found"

When we switched to Endless Gain, the impact was immediate.

Not only did the variations win significantly, but more importantly, they identified approximately $5 million in untapped consumer revenue globally.

The experiments have also helped us to identify and remodel how we sell and market our products to our target audience, boosting the efficiency and profitability of our global marketing departments.

Derek Gallagher

Ecommerce Manager, Trend Micro

"You found us money we didn't even know we had lost"

You found money we didn’t even know we had lost. As a result, we’ve got more sales and happy customer feedback that our site has become even easier to navigate.

I just wish we had started working with Endless Gain sooner.

Ellen Shing

CEO, Lula Lu

Get In Touch



+44 (0) 161 672 6900


21st Floor, Manchester One
53 Portland Street
Manchester M1 3LD


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